Individual Guide: Process Re-Engineering

Description

Facilitation Guide includes:

• A high-level agenda
• A sample deliverable
• Terms and definitions
• Description of tools and materials needed
• List of items to have in the room
• Description of how to initially set-up your flip charts
• Opening words to use to inform, excite, involve, empower
• Suggestions for getting immediate participation
• And for each agenda item:
  • Checkpoint to focus the group
  • The key question to ask to ignite discussion
  • Recommended method for recording the responses you receive
  • Follow-up questions to use to probe or challenge
  • Hints for ensuring you are getting appropriate responses
• Process to review and close once all agenda items are complete

All 15 Facilitation Guides are also available for group purchase (electronic or hard copy) at the discounted rate of $70 (electronic) or $75 (hard copy + CD). Please Note: No physical product is shipped. Upon purchasing this product, you’ll receive a link to download your Facilitation Guide, delivered in MS Word format.