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 Facilitation, Training and Leadership Resources
 Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action! |
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Richard Smith, Principal
Prior to Leadership Strategies, Inc., Mr. Smith was an executive with software services companies where he had responsibility for the delivery, training and support of complex systems including customer relationship management, finance and human resources, and enterprise requirements planning. In these roles Mr. Smith had in-depth experience facilitating sessions with clients, vendors/partners and staff in the design, implementation and support of mission critical projects. In these roles he led the training of over 10,000 professionals and administrative support personnel. Earlier in is career, Mr. Smith was a consultant with Andersen Consulting (now Accenture) for eight years where he worked on engagements in the area of strategic planning, profit improvement, change management and systems development. He was part of the team that developed the firm's training materials for facilitation and leadership programs as well as project management. He has worked with large clients including The Southern Company, Coca-Cola, Georgia Power, Novartis, M&M Mars, many federal and state government agencies, and several early stage companies. Mr. Smith received his B.S. from the U. S. Naval Academy in Annapolis, MD and his M.B.A. from The Ohio State University in Columbus, OH. While with Andersen, he earned his CPA in the State of Georgia. |
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Mr. Smith is a Principal with Leadership Strategies, Inc., a firm specializing in providing clients with professional facilitators to lead sessions in strategic planning, process improvement, information needs analysis, and issue resolution. The organization also focuses on teaching leadership training classes in group facilitation, consulting, strategic planning, project planning, team building and management excellence.
