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Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action!

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Assessing Your Team Members' Readiness for Change

Have you ever introduced a new idea to your team and wondered why some of them always seem to be on board, some may do their best to be sure the idea never works, and the rest of your team falls somewhere in between? As you may suspect, people tend to fall into general categories when it comes to implementing new ideas. When it comes to change, there are typically four types of people in an organization.

  • Early adopters. They are convinced that the change is needed and are excited about the possibilities. Often, many of the people in this group knew change was needed long ago, so they welcome it now.

  • Followers. They are willing to go along. They generally don't like the change, but are willing to give it a chance perhaps because they believe in the leader or the organization. Sometimes, they just want to keep their jobs.

  • Skeptics. This group is pretty sure that change is not a good idea. However, they are willing to engage in discussion, listen to the arguments, and possibly test the waters. If they can be convinced that the change is necessary, they are typically willing to cautiously give it a chance.

  • Saboteurs. This group is so sure that change is a bad idea that they do all that they can to prevent the change from occurring. They are typically not open to change and often start as "closet nay-sayers" - speaking out against the change behind closed doors. In more advanced forms, saboteurs will drag their feet, get in the way, and sometimes behave deceptively to undermine the change efforts.

At Leadership Strategies, we believe you should consider targeting your communications about the reasons for change at the skeptical. This group is open to change, but needs to be convinced that the change is necessary. If you can convert a significant percentage of this group, you will likely have the critical mass needed for success.

To learn proven techniques for addressing the skeptics, and the other three types of people in your organization, consider learning more about our From Management to Leadership class.