Getting Team Involvement in Process Change
By Tammy Adams
Managing Partner of Chaosity LLC
Featured in the June 12th, 2006 installment of the BPMInstitute.org Bulletin
If you've worked in the corporate world for any length of time, you've probably experienced a merger or acquisition somewhere along the way. Personally, I've gone through five in 15 years (which may have been a contributing factor to starting my own business). Each time I've been bothered by the overlooked opportunities and communication snafu's that have resulted in poor morale and decreased productivity. But does that really matter? After all, the company isn't permanently damaged - gradually morale improves and the productivity gets back on track. So what's the problem?
To get more insight and allow you to make the decision yourself, I'd like to share with you "A Tale of Two Companies". The names have been changed to protect the innocent (and prevent being sued). So let's just think of them as "Yin" and "Yang". For this example, product and company size aren't relevant; instead, I'd like to focus on their people and communication practices. Neither company is bad; just different in philosophy and practice.
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