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 Facilitation, Training and Leadership Resources
 Secrets of Facilitation reveals the principles and techniques effective facilitators use to produce amazing results through groups. The author identifies 60 secrets that separate great facilitators from good ones. He then puts you right in the room through his case studies and numerous sample dialogues, so you can see and experience the techniques in action! |
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Facilitator Training Client Success Story: ScotiabankHere's what a participant from our NEW 4-day Effective Facilitator course (January 2005) had to say: Tuesday, February 4, 2005 Thank you so much for taking the time and demonstrating through your actions that you care about my learning experience and your deliverable to ensure that I was getting into something that suited my needs and was good value for my money. After registering for The Effective Facilitator, I received a call from your office inquiring whether I was certain that I had signed up for what I wanted and whether or not I was familiar with what the course description entailed. I was so impressed by that. This, to me, is truly customer service and relationship building. I was left feeling that the company was not just after my money, and I ended up having one of the best learning experiences ever. The participant dynamics were fantastic. The energy was high; the facilitation was excellent. I learned both from the instructor, as well as through observation. I left with so much information and I know, IF I apply it (which I will!), it will allow me to develop the conscious competence that I need. I am beyond satisfied, so I say THANK YOU and God Bless! Dorcas Cox |
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